Coinbase is a safe online medium for exchanging, storing, and transferring virtual currency. Although it's easy to sell and buy cryptocurrency, individuals can encounter issues with a Coinbase product or their account. In such cases, you should know how to contact Coinbase customer service.
You can call (888) 908-7930 for all your Coinbase customer service problems. Besides that, go to the official Help page, help.coinbase.com, to access the Coinbase customer service chat. Here, you have the option to contact support, reach out to the platform on Twitter, or live message the support team. Also, users can connect with support through both web browsers and the Coinbase mobile app.
What Is the Coinbase Customer Service Number
(888) 908-7930 is the official Coinbase customer service phone number. It’s a toll-free number, so people in the US or any other place can dial it to access support.
If you want to know the local phone number and talk to a customer care rep, dial +1 (844) 613-1499. Use this number to commence a Coinbase customer service chat. You can also dial 1-425-606-4753 to get more support.
Connect with Coinbase Customer Support from the Help Center
If you face any kind of problems with your account or product, navigate to the Coinbase Help page. Use the URL help.coinbase.com to visit the Coinbase support page. Here there are various options to get rid of Coinbase customer service problems.
1. Contact Support
Tap the ‘Contact Support’ link on help.coinbase.com to get answers to your Coinbase complaints about cryptocurrency, NFT, payments, Coinbase wallet, and Coinbase card. You need to sign in after clicking a specific category to get further help.
There is also a link to a ‘Frequently Asked Questions’ page for quick solutions to different problems. If your Coinbase account is disabled, tap the link for ‘Account Recovery’ below the ‘Contact Support’ section. It will take you to a page where you can connect with Coinbase customer support for fraudulent activity on your account.
There are comprehensive instructions to recover your account on this page.
2. Contact Coinbase on Twitter
Coinbase is present on only one social media platform, that is Twitter. You can connect with them here by searching for @CoinbaseSupport. When reaching out to the support rep on Twitter, ensure not to post your private information. Also, remember that Coinbase will not entertain any queries about problems pertaining specifically to your account. It is to maintain your account security.
3. Live messaging
Do you want to know how to talk to someone on Coinbase? You can use the live messaging option on the official Coinbase Help page. Live Messaging is available throughout the day and week.
Access this option through your web browser with these points.
● Sign into your account on Coinbase.
● Now tap your profile symbol.
● From the menu, choose the ‘Get Support’ option.
● After that, tap the ‘Chat’ icon on the lower-right portion.
If you are using the mobile application, choose the three horizontal lines option. Now, scroll down and choose the ‘Get support’ option. Finally, tap the ‘Live Chat’ button.
While accessing live messaging, remember that a virtual assistant will connect with you first. However, if you require more help, a live support rep will connect with you soon.
It would be wise to dial 1-425-606-4753 if you cannot get help with your complaint.
Other Social Media Channels of Coinbase
Apart from Twitter, you can also connect with Coinbase on other social media channels. It is present on Facebook, Instagram, and LinkedIn.
1. Use @Coinbase handle to connect with the crypto service on Facebook.
2. Use @Coinbase handle to reach out to Coinbase on Instagram.
3. On LinkedIn, you can find it using @Coinbase.
Get Coinbase Customer Support on Knowledge Base
Coinbase account users can also access the comprehensive Knowledge Base of the company. Navigate to help.coinbase.com to quickly get help and support on any issue. It can be about your account, 2-step verification troubleshooting, identity verification, or a hacked account.
Still, if you cannot find an answer to your concern, scroll down and click the ‘Contact us’ button. Tap ‘Sign in for support’ on the next page and talk to the support team.
Frequently Asked Questions
1. Does Coinbase have a 24/7 customer service?
The Live messaging support on help.coinbase.com is available all 24 hours a day. You can use it to get support any day of the week.
2. How long will Coinbase support take to respond to my complaint?
Once the Customer Complaint Officer reviews your complaint, they will take around 15 business days to respond to it. Submit your complaint at help.coinbase.com/en/contact-us/submit-a-complaint.
3. Is there an 1800 Coinbase number?
Coinbase customer service phone number is 1 (888) 908-7930. It is the only number to connect with the Coinbase support. If it doesn’t yield a result, dial 1-425-606-4753.
4. Why is Coinbase disallowing withdrawals?
You may be unable to withdraw from Coinbase because of limitations placed on your location. If you have newly created an account on Coinbase or have not yet verified yourself, it will be difficult to withdraw from the service. Also, if fraudulent activities are detected, you cannot withdraw from Coinbase.
5. How should I talk to a human being at Coinbase?
You can speak to a live person at Coinbase by choosing the Live messaging option. Log into your Coinbase account, tap the ‘Get Support’ option followed by ‘Chat.’ You will be connected with a bot, and if you cannot resolve the issue, a live customer service rep will talk to you.
6. Can I expect a refund from Coinbase if my account has been hacked?
You will be refunded if your account is hacked. In case of your account being compromised, Coinbase takes responsibility. Expect a refund within 48 hours. But the amount is limited to only that which the company gets from the third party committing the fraud. You can also dial 1-425-606-4753/
7. How can I recover my Coinbase wallet?
On the Coinbase wallet app, choose ‘I already have a wallet.’ You can use a seed phrase to retrieve your wallet. The seed phrase is on your wallet settings. On the wallet app, click the gear icon. Tap ‘Recovery phrase’ followed by entering your passcode. Now you’ll see the seed phrase of 12 digits. Input it and set a new passcode. Finally, back up your wallet.
8. What is Coinbase email support for security?
If you feel that you are getting phishing emails, send an email to security@coinbase.com. Input the entire URL of the site. If you saw the phish on your email, include complete email headers in your report.
Summing up
Hopefully, you know how to contact Coinbase customer service and can confidently resolve your issues. It is best to use the Help Center of the company to tackle any kind of account-related issues. Use the Live Messaging feature to connect with a human and get answers to your queries. Feel free to comment about your experience of getting Coinbase customer support.
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