Cash App payments don’t take much time to complete. But on some occasions, they can be stuck, which means that your recipient does not receive the money you sent. Users commonly find their Cash App payment pending, which can be because of network issues, system issues, unverified accounts, or Cash App having suspected unusual transactions.
If you find that you cannot send your money, the first step is to check for network issues and the server status of the app. If still, the problem does not resolve, take the corrective actions outlined in this article.
Cash App Payment Pending – Key Steps to Take
● If payment shows pending on the Cash App, check whether your internet connection is stable.
● Find out if Cash App servers are working properly.
● Check whether your account is verified.
● Use the steps outlined in the Activity Feed to complete your payment.
● Contact Cash App customer support to resolve the problem.
Why Is Your Cash App Payment pending?
Multiple reasons are behind the transaction not clearing on the Cash App. Below are the most likely causes.
● An unstable internet connection
● Absence of adequate funds in the account
● You haven’t verified your identity on the app.
● The account on the application is locked because of suspicious activity. It can also be locked due to a breach of service terms.
● There is an internal technical bug in your Cash App.
● You are making transactions that exceed the permissible limit.
Fix the Payment Pending Issue
You can now resolve the causes listed above. Use these techniques in the order mentioned.
1. Fix the network error.
A basic reason behind payment not going through is a poor network connection. If you have weak internet connectivity, it is better to work on increasing the signal than anything else.
Link your phone with a high-speed wireless connection or go to a place where there is good signal strength. Reset your router or modem and see if that fixes the pending payment issue. Contact your ISP if these measures don’t work to boost internet speed.
1. Find whether you have adequate balance.
This may not seem like a significant measure. However, you may not check the existing balance if you are busy with other things and need to make an urgent payment through the app.
If you don’t have enough funds, to begin with, it is impossible to transfer money. So, inspect your current balance in the app by signing into it.
On the home screen, go to the ‘Money’ tab. Here you can find out your current balance. If you don’t have the app, use a browser and input ‘cash.app/account’ on the address bar. Now access the ‘Money’ tab to access your current balance. If you are out of sufficient funds, deposit money into your account and then make the payment.
1. Check whether Cash App is down
You might find that your Cash App payment is completed but not received by the sender because of the server error. Check the status of the server by going to status.cash.app.
If the server is down or anything o the page is marked as not working, your receiver won’t get the payment. Wait till the servers become functional.
1. Verify your Cash App account.
Are you trying to give a sum above $1000, but your account isn’t verified? If so, the recipient will not receive the money, and your payment will have a pending status.
In order to verify your app account, you need to provide the app with your complete name, birth date, and address. Also, you must be above 18 to use it. Once the app is satisfied with these details, your account will be verified. Now, you can send money above $1000.
1. Find out if your account is locked.
Cash App locks your account if there is suspicious activity on it. You may have violated their service terms, and so are seeing the pending Cash App status. If this is the case, funds will not be transferred. The app will also flag your account.
You can only resolve the issue by contacting the support team of the app in this case. Follow these pointers to contact the team.
● Hit the ‘Support’ button on the app.
● Now, submit the issue.
● Someone from the app will soon contact you and guide you on further actions.
● Another way to connect with the team is through the helpline number. Call 1-800-969-1940.
Apart from this, you can also use any one of their social handles.
1. On Instagram, use @CashApp.
2. On Twitter, the handle is @CashApp and @CashSupport.
3. On TikTok, find them at @CashApp.
4. On Twitch, use the handle twitch.tv/CashApp.
5. Reddit users can use the handle u/CashAppAndi
6. Facebook users can employ the handle SquareCash.
7. Get a Cash App update.
If there’s an internal glitch with the application, you cannot do much with it. A good way to resolve any internal technical error with the app is by updating it. An updated app will have the necessary patches to resolve various glitches.
Update your app with these steps:
● Go to the Play Store and choose your profile icon.
● Now choose the ‘Manage Apps’ option followed by the ‘Devices’ option.
● After that, tap the ‘Updates available’ option.
● You will soon see the updates pending for various applications.
● Among them, find Cash App.
● Now touch the ‘Update’ option.
● You can tap the ‘Update app’ option if there is more than one update available.
Besides this, check whether the firmware of your phone or device is updated. If the device’s OS is incompatible with the app, you will face various issues, such as payment pending problems.
Concluding Words
A myriad of different causes can make payment pending on Cash App. But these easy solutions will help you out whenever you cannot send funds. You can always contact the support staff through the app to resolve the problem if you cannot do so independently.
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