Canon printing devices are reliable ones that give excellent performance. However, you will need assistance when problems with them arise. So, knowing how to contact Canon printer support is essential for every user. The customer service number for users in America is 1-800-355-1385. This is the helpdesk number whose service hours are 8:30 AM to 8 PM Eastern Standard Time, all five days a week. You can also avail of Canon USA support for wide-format equipment at 800-662-2966.
Apart from that, you can navigate to the Support Contact Us page on the official Canon website. Here you can find information about your product, its troubleshooting, downloading drivers, and finding compatible inks. Keep reading as we tell you more about contacting Canon customer service.
Ways to Contact Canon Printer Support in the USA
You can contact Canon USA support online and offline, day and night. Here are some important technical support request numbers.
● 800-662-2966 for large/wide format equipment
● 800-243-5556 for Canon office equipment and Imagisticks. Another number for availing the same assistance is 800-627-1113 and
● 800-892-7677 for assistance with production printing equipment.
● 877-587-1645 for meter read reporting for office equipment, large/wide format equipment, and production printing equipment.
● 877-587-1645 for billing support for large/wide format equipment.
● 800-323-4827 for information about supplies, parts, and consumer goods for large/wide format equipment.
● 866-472-7876 for information about dealers for parts and consumables. You can also fax at 800-877-6226 for the same.
The toll-free Canon phone number for printer support is 800-828-4040. This number works only on weekdays from 9 AM to 8 PM. For any other issues, contact 1-425-606-4753.
Canon Customer Service Email and Live Chat
If you don’t wish to use the support phone number, dropping an email to Canon customer support is the next best option. You can email Canon_Enterprise_CPS@cusa.canon.com for information related to the service and repair of Canon products.
Further, it is also possible to start a live chat with a support agent online. Do so on the official Canon website. Canon customer service online chat is currently only for Canon UK users.
Create a Canon Account to Get Support with Canon Printer Products
Canon product users can also access support with their products quickly and easily by creating an account on the Canon website. Simply navigate to myprofile.americas.canon.com/us/signin. Here if you have an existing account, tap ‘Sign in.’ Tap the ‘Create Account’ button if you don’t have an existing account.
After that, whenever you need help with purchasing a product or getting support, simply log into your account in Canon USA.
By signing into your account on Canon USA Support, you can also determine the product’s support eligibility and support options.
Access Canon Service and Repair Options
Canon has many award-winning service and repair options for your products to remain in their best operating state. Visit usa.canon.com/support/service-and-repair to avail of service options. Here you can do the following:
1. Start a repair request for any product
2. Schedule a maintenance service for components of the camera or lens
3. Schedule a Canon precision alignment service
4. Track your service request by entering the repair information.
Additional Ways to Access Support for Canon Printers
There are some more ways to access troubleshooting guidance and assistance from the official website of Canon. The usa.canon.com/support has various sections where you can find assistance for different types of issues. Here are the major things here that will help you.
1. If you want to find out the wireless printing options available for printers, choose the ‘Wireless help’ option. It also gives access to the Canon How-to video library for more help.
2. Those wanting to find the compatibility of their operating system with their printers should visit the ‘OS Compatibility’ section. To get more personalized support, sign into your account through the link on this page.
3. If you wish to troubleshoot issues regarding the printer installation, setup, or any printer error, visit the ‘How-To Videos’ section.
4. Visit the Canon Community to ask questions related to anything that is troubling you related to the printer. Not only that, but you can also answer other users' queries here.
5. Finally, visit the ‘Knowledge Base’ section if you wish to perform printer troubleshooting by yourself. Here you can search for a specific query by entering it in the search box. Besides that, there are a ton of popular articles aimed at assisting users to fix issues in various Canon printer models.
Frequently Asked Questions
Is Canon technical support free?
Until your product is under warranty, Canon USA will not charge you for telephonic support. But after the warranty period expires, you will be charged $20 for telephonic support. Remember that if you are charged more than this amount, you are not connected with the official Canon USA phone support.
Will Canon USA replace my printer?
Your replacement request should be diagnosed by a Canon USA contact center representative. The representative will determine if the product is eligible for services under the warranty period. Only then will Canon USA replace your printer.
What are Canon printer customer service hours?
Canon USA offers expert support from 8:30 AM to 8:30 PM EST or the Eastern Standard Time. This support is available from Monday through Friday. Navigate to the official Canon website to learn more about customer service.
What is the Canon PIXMA customer service number?
Dial 1-800-652-2666 to get help with Canon PIXMA Pro Series printers. Navigate to usa.canon.com's Contact Us page to learn more about support resources for other models of Canon printers and scanners.
Can I talk to a live person at Canon about my order?
If you want to check your order status or give an order, you can talk to a live sales specialist. Call 800-385-2155 for help. Dial 800-892-7677 for assistance with production printing equipment.
Summing up
Now you know how to contact Canon printer support. There are various contact numbers for getting printer technical assistance. You may also go through the various resources on the website to find the answers to your Canon product issues.
Ref blog: https://www.linkedin.com/pulse/how-contact-canon-printer-support-resolve-any-issue-sheetal-chauhan/
Comments