Canon printers don’t always work smoothly. A prominent complaint from most users is about Canon printer offline errors. This can happen due to a connection issue, a printer in sleep or paused mode, a paper jam, or a poor internet connection. Corrupt printer drivers and, in some cases, a virus attack can also make your Canon printer go offline. However, there are plenty of resolutions to fix the error. Read about them in this article.
Measures to Take When Canon Printer Is Offline
1. Set printer online
Often, Canon printers are set offline, which is why they don’t work. Set your printer online through these steps.
● In the ‘Control Panel’ move to ‘Hardware and sound.’
● Tap ‘Printer.’
● A screen will appear to confirm your printer’s status.
● If you find the printer status offline, set it online.
● Right-click and tap ‘Use printer online.’
2. Restart the printer spooler service
● Hit the Windows and R keys to bring the Run box.
● Type ‘services.msc’ and press Enter.
● From the list of services, right-tap on ‘Printer Spooler.’
● Choose ‘Properties.’
● In the ‘General’ tab, choose ‘Stop.’
● Tap ‘OK.’
● Next, go to the following location: C drive\Windows\System32\Spool\PRINTERS.
● Tap ‘Continue’ and head to the ‘General’ tab.
● Set the spooler service’s startup type as Automatic.
● Restart your system and give a test print command.
3. Update the drivers
If still, your Canon printer is offline, reinstall the latest drivers.
● Launch the Device Manager section.
● Select ‘Print Queues.’
● Right-tap the printer hardware. Now, choose ‘Update driver.’
● Choose to browse your system for driver software.
● Lastly, reboot your computer.
● See if your printer shows an online status.
Final Thoughts
These simple measures for the Canon printer offline problem will come in handy to printer users. They will fix the connection issue preventing you from using the device. You can also avail of professional support for the same.